At Tresmes, we want you to love every piece you purchase from us. If you're not completely satisfied, we offer easy returns and exchanges for eligible items within 14 days of receipt. Items must be unworn, unused, and in their original condition with all tags attached. Refunds will be issued as store credit, excluding shipping fees.
To start a return or exchange, please contact our customer service team with your order number and details. Kindly note, discounted or final sale items are not eligible for returns or exchanges.
For customers in Dubai, we offer the convenience of pick-up for returns and exchanges. For other areas, return shipping costs are the responsibility of the customer.
We’re here to help you shop with confidence—reach out to us with any questions!